CANCELLATIONS

We require 48 hours notice to cancel or reschedule appointments. This allows us enough time to fill your reserved appointment.

Cancellations within 48 hours of appointment time will be charged 25% of all reserved services.

Cancellations with less than 24 hours notice will be charged 100% of all reserved services.

No shows will be charged 100% of all reserved services.

RESERVATIONS/REMINDERS

The Mane Haven requires a credit card to reserve an appointment.

An email and text reminder will be sent 4 days prior to your appointment time. You will be asked to CONFIRM your appointment by clicking the link sent to you. If you need to change or cancel at this time please do so by clicking the link at the bottom of your confirmation email, by emailing info@themanehaven.com, or calling or texting us at (914) 341-1930.

ARRIVALS

As courtesy to your stylist, we ask that everyone arrive 5-10 minutes prior to appointment time.

A late arrival may result in a shortened service. We will do our best to accommodate you with the remaining appointment time although late arrivals remain responsible for reserved service amount.

PRICING 

Services/Pricing page reflects the STARTING prices for each service.

Our color pricing is subject to change based on amount of hair, product used & timing.

The same amount of color or lightener is mixed for EVERY client. If more color is necessary, you will be charged for additional bowls of color. This covers extra product cost.

We have different pricing tiers based on years on the floor and level of expertise.

New talent, Mane talent, and Master talent.

REFUNDS

We DO NOT offer refunds of any kind. If for whatever reason you are unhappy with your service, please notify The Mane Haven within ONE week of your appointment.